Support & Contact

Last updated: October 22, 2026 · LittleWiz Studio · Contact: info.fyvento@gmail.com

We are here to help. Our support team answers every message — usually within 24 hours on business days (Monday–Friday), and always within 48 hours.

Before you write

• Didn't get your login? Check your spam / promotions folder for the email from WarriorPlus and from us. Still nothing after 1 hour? Email us your purchase email and transaction ID.
• Forgot your password? Use Forgot password on the login page.
• AI errors ("key limit", "no credits", slow generation)? Check your OpenRouter key and credit in Settings. The in-app Help & Guide explains every error message.
• Coloring pictures not drawn? Drawing pictures needs a few cents of OpenRouter credit; free models cannot draw.

What to include

1. Your account email and the product(s) you bought.
2. What you were doing, what you expected and what happened (copy the exact error message).
3. A screenshot if possible, and your browser (Chrome, Edge, Safari…).

Refunds

Every purchase has a 30-day money-back guarantee. Email info.fyvento@gmail.com with the subject "Refund request" — details in our Refund & Delivery Policy. Please contact us before opening a PayPal dispute or chargeback; we will sort it out quickly.

Privacy and data requests

To access, correct, export or delete your data, email info.fyvento@gmail.com. See our Privacy Policy.